aq123 Responsible Gaming — Your Safety is Our Priority
Enjoy entertainment in a controlled way. aq123 gives you all the tools and support you need to play safely and responsibly.
Why We Believe in Responsibility
Gaming should be fun — not a burden
aq123 believes that online gaming and betting is only enjoyable when it takes place in a healthy, controlled environment. As we reach players across Bangladesh, one thing always stays at the front of our mind — gaming is a form of entertainment, not a reliable source of income. Behind every bet is a family, a life. We have built our responsible gaming policy with that reality in mind.
At aq123 you can set deposit limits, take a temporary break, or close your account entirely if needed. These are not just words written in a rulebook — they are part of our commitment. If you ever feel that gaming is having a negative impact on your life, contact our 24/7 support team right away.
Remember — one win does not guarantee the next. Every game result is independent. A smart player always sets a clear budget and stays within that limit. aq123 wants you to come back smiling again and again — which is why your long-term wellbeing is our most important goal.
Our Protection Tools
Stay in control, always
Deposit Limits
Set a limit on your daily, weekly, or monthly deposits. Once set, reducing a limit takes effect immediately; increasing it is subject to a waiting period.
Time-Out
You can put your account on a temporary break for a set period — from 24 hours up to several weeks. Logging in or placing bets is not possible during the break.
Self-Exclusion
Use the self-exclusion option for a longer-term break. During this period your account will be completely inactive and all promotional communications will be stopped.
Loss Limits
Your play will be stopped automatically once you reach a set loss amount. Set this limit in line with your weekly or monthly budget.
Bet History Review
View your complete transaction and betting history at any time. Monitor your own habits and make changes if needed.
24/7 Support
Contact us via live chat or email for any questions or concerns about responsible gaming — support is available in both Bengali and English.
For Adults Only
All gaming and betting services at aq123 are available to users aged 21 and above only. Opening an account by a minor is strictly prohibited. We follow age verification procedures and reserve the right to verify an account where there is any doubt.
Warning Signs of Problem Gambling
If you notice any of these signs, take a break immediately
You feel a growing urge to keep playing in order to win back money you have lost.
You are spending time gaming while neglecting loved ones or daily responsibilities.
You are hiding the truth about your gaming from family or friends.
You are gaming beyond your set budget — borrowing money or dipping into savings.
You feel restless, anxious, or irritable when you are unable to play.
You repeatedly turn to gaming to relieve stress or sadness.
If any one of the signs above applies to you, it is a matter of concern. The aq123 support team is always by your side — no judgment, just help. Contact us via live chat or email us at [email protected].
Smart Tips for Safe Play
Keep these points in mind before every session
Set Your Budget First
Decide how much you are willing to spend before you start playing. Once you reach that limit, end the session — whether you are winning or losing.
Keep Track of Time
Long sessions reduce your ability to make good decisions. Take a short break every hour — get up, drink some water, talk to someone you care about.
Learn to Accept Losses
Losing is a normal part of gaming. Placing bigger bets to "recover" lost money is the biggest mistake you can make. End the session and start fresh another time.
Don't Play on Emotion
Avoid betting when you are angry, sad, or overly excited. Decisions made with a calm, clear head are always better.
Don't Play While Drinking
Avoid gaming after consuming alcohol or substances. It becomes difficult to make sound decisions in that state.
Don't Treat Gaming as Your Only Income
Playing at aq123 is for entertainment. Relying on betting as a primary source of income creates financial risk.
How to Set Limits
Log in to your aq123 account and activate these tools
Set Deposit Limit
Go to the "Deposit Limits" section in Account Settings and set your daily, weekly, or monthly limit. Reducing a limit is immediate; increasing one takes effect after a review.
Time-Out
From the "Take a Break" section, temporarily deactivate your account for any period from 24 hours up to six weeks. You will not be able to log in during the break.
Self-Exclusion
Contact the support team to activate self-exclusion for longer-term support. All marketing communications will also be stopped during this period.
Direct Support
If you have trouble changing the settings yourself, write to us via live chat or at [email protected] — our team will help you right away.
Need Help? We're Always Here
The aq123 support team is by your side seven days a week, twenty-four hours a day. Whether you need advice on responsible gaming, help activating a tool, or just want to talk — reach us via live chat or email. No question is too small, no concern is trivial.
[email protected]Play Safely, Enjoy Responsibly
Log in to aq123 today and enjoy your favourite games — you are always in control.
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